Case Studies
Introduction
Gijima is a leading South African Information and Communications Technology (ICT) company that has established itself as a prominent player in the industry. Founded with a vision to provide innovative and reliable technology solutions, Gijima has grown to become a trusted partner for businesses across various sectors. Gijima was perfectly positioned to supply a robust, reliable, and resilient voice solution when approached by a Multinational mining and metals processing group.
The Challenge
Efficient, safe mining operations rely heavily on reliable voice communication to coordinate activities and ensure worker safety. While on-site voice systems can be designed with resilience in mind, the challenging and often hostile mining environment makes infrastructure failure, due to physical damage unavoidable over time. When connectivity between shafts is disrupted, operations may be forced to stop, leading to operational losses and increased safety risks for personnel. To mitigate these risks, a robust, dependable communication solution is required. One that delivers high-quality, uninterrupted voice connectivity between shafts. Such a system is critical for maintaining operational continuity and safeguarding lives in the demanding mining environment.
The Solution
Voice communication requires low latency, minimal jitter, and reliable throughput. Twoobii’s LEO satellite service via Eutelsat OneWeb delivers a stable platform that ensures uninterrupted voice connectivity between mine shafts, even during infrastructure failures. With PABX systems configured to use alternate SIP paths, calls can bypass disruptions without using traditional internet. Field trials confirm that even double-hop LEO links maintain excellent call quality—ideal for critical mining operations.
“Satellite voice connectivity is a vital backup, ensuring uninterrupted communication between teams and command. Crucial for safety, compliance, and continuity in challenging environments.”
– Cecelia Pretorius, New Business Executive, Gijima
