Case Studies
Introduction
The DStv Delicious International Food & Music Festival, is a popular, not-to-be-missed 2-day Music Festival for Food Lovers & Food Festival for Music Lovers. Returning for its’ 6th time to Johannesburg, this internationally recognised festival took place on 22 & 23 September at the Kyalami Grand Prix Circuit. Every year, thousands of patrons religiously return to this festival. This year has proven the biggest year for the festival so far with over 40 000 festival-goers.
The Challenge
Such a successful event can’t be a triumph with only the finest food & the greatest artists. Obviously, there are things to take into consideration when it comes to the basic needs of the patron paying entrance to enjoy a day out in the sun.
One of these priority basics must be the Point-of-Sale service they experience when choosing their favourite meal, or when purchasing the umpteenth beverage to fight their thirst. Being a famished, thirsty consumer doesn’t allow for trivial irritations like non-functional Point-of-Sale devices, especially if you have been standing in very long queues.
The Solution
A leading bank and Q-KON joined hands to develop a very reliable satellite communication network that provided trusted communication for business Point-of-Sale solutions at the DStv Delicious International Food & Music Festival.
A two-way data satellite terminal was installed at the venue, which integrated with every business point-of-sale device either with cable or over a secured wireless network. This satellite network provided for 99.95% uptime, which equals 100% happy consumers. As a certified solution, the end-to-end satellite & wireless network was fully compliant with all current financial security requirements. In addition, Q-KON provided a leading bank with on-site support to ensure continued business operation for the duration of the event.
