Case Studies
Introduction
NWK, South Africa’s oldest agricultural company and known for its extensive retail network mainly in the North West in South Africa, has teamed up with BCX and Q-KON to revolutionise its communication capabilities. With the group’s main objective to trade in agricultural and related products, aids and services at a retail level, and often in rural and “off-grid” locations, they needed an uninterrupted internet solution.
The Challenge
NWK’s specific need for reliable and high-speed communication solutions to support critical operations across its retail stores, led to the installation of a Proof-of-Concept (POC) testing site of Q KON’s Twoobii-OneWeb LEO services. The POC site was installed at their head office, in collaboration with BCX a trusted channel partner of Q-KON, with the aim of bolstering operational efficiency.
The Solution
Following rigorous testing and validation, the Twoobii-OneWeb LEO satellite service has been approved and expanded to NWK Retail Petit, NWK Retail Mareetsane, and NWK Retail Grootpan. This expansion enhances NWK’s infrastructure reliability, providing fast, low-latency access crucial for seamless Point-of-Sale transactions and back-office connectivity. BCX, as a leading technology partner, expressed satisfaction with the outcome, highlighting that this initiative supports NWK’s commitment to innovation and modern agricultural practices, contributing to South Africa’s food security.
“We are delighted with the seamless integration and exceptional service provided by BCX and Q-KON. The installation at our retail stores and head office has exceeded our expectations in terms of efficiency and professionalism,”
– Johnathan Smit, manager of technology at NWK’s IT Department.
